Privacy policy

1. Object

This Privacy Policy aims to inform you about how we collect, process, and protect the personal data that you, as a User, have provided to us through our website or blog (hereinafter Website), and to freely decide if you want us to process it.

It also aims to comply with the General Data Protection Regulation 2016/679 (hereinafter GDPR) and Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (hereinafter, LOPDGDD).

2. Data Controller Identification

  • Entity: CENTRO DIRECTIVO S.L.
  • VAT number: B46475000
  • Address: Calle Samaniego, 20, ZIP code 46003 Valencia (Valencia) Spain
  • Phone: +34 963 919 140
  • Email: adhoc@adhochoteles.com
  • Business Purpose: Hotel
  • Website: https://www.adhochoteles.com/
  • Registration details: Registered in the Mercantile Registry of Valencia Volume 2862, Book 178, Folio 225, Section 8, Sheet 2659

3. Processing of personal data

The identifying and contact personal data that you provide us, through our contact forms, email, etc., will be treated confidentially and only by authorized personnel of our entity.

All categories and types of personal data processed will be duly identified in the corresponding processing activities owned by our entity.

4. Purpose

In general, the processing of personal data carried out by our entity aims to maintain relationships with different groups of people, such as our clients, suppliers, our staff, job applicants, users of our website/blog or social networks, and interested parties who contact our entity through our web forms, email, phone, or in person.

Depending on the relationship, the processing of your data serves different purposes, such as to respond to information requests, complaints, claims, and other proactive communications from interested parties, as well as to comply with our contractual, commercial, legal obligations or to attend to the exercise of rights.

If you are a Client, your personal data will be processed to maintain the commercial relationship, manage your reservations, contact you by phone, email or instant messaging, provide you with our services, for accounting and billing management, and for other purposes necessary to comply with the relationship and laws.

If you are an Information Requester, we will only process your data to respond to your requests, including commercial information related to your request in our response.

We do not send advertising without the prior consent of those interested, except to our clients and always about services or products related to those already provided or acquired.

If you are a job applicant, we will process your data to include you in our selection processes and job pool.

Our entity is present on the following social networks:

In order to advertise our services, respond to requests, and contact our followers and other users, we may use contact data publicly displayed on these networks. Information related to our entity may also be published on the user’s profile.

If you are a supplier, your personal data will be processed solely to maintain the commercial relationship, for service provision, accounting management, and for other purposes necessary to comply with the relationship and the laws we are subject to.

Data may also be processed for different purposes by accepting the installation of our cookies. For more information, visit our Cookie Policy.

The purposes that justify the processing of personal data will be duly identified in the corresponding processing activities owned by our entity.

5. Legitimacy

Your explicit, free, informed, and unequivocal consent, as we inform you of this privacy policy and after reading it and agreeing to it, you can voluntarily authorize us to process your data by ticking the boxes provided for this purpose in our forms.

In this regard, we inform you that you can change your mind and withdraw your consent at any time by contacting us at our postal address or by email.

The fulfillment of the commercial or contractual relationship with you, if you are a client, supplier, or part of our staff.

Compliance with our legal obligations and our legitimate interests.

If the user is under 14 years old, it will be necessary to obtain the consent of the parents, guardians, or legal representatives to process their data.

The user is solely responsible for the accuracy of the data sent to us.

6. Data Retention

The personal data provided will be kept for as long as necessary to fulfill the purpose for which it is collected, as required by laws, and as necessary to address any liabilities arising from the processing mentioned in the purposes.

In the case of job applications, they will be kept for a maximum period of 1 year or until the data subject requests their deletion.

7. Profiling

We do not create profiles using your personal data, but if we do, we will inform you and request your prior permission to do so.

Similarly, you have the right to object to this type of processing at any time.

8. Data Transfer

As a general rule, our entity does not transfer personal data to third parties, although there may be cases where this is necessary:

If you are a client or supplier, your personal data may be transferred to third parties by legal obligation (e.g. Tax Agency), or to those entities necessary to provide our services or pay invoices (e.g. banks).

Also, your personal data as a client or supplier may be processed by certain providers to whom we delegate some of our obligations (e.g. accounting advisors). All of them have committed, through a data processing agreement, to comply with the same security measures implemented by our entity, as well as to adhere to the duty of confidentiality and secrecy regarding the personal data processed, among other obligations regarding data protection.

If you are a job applicant, your data may be transferred to other companies in our group, although we will request your authorization for this.

If you are an information requester or a user of our website, your data will not be transferred to third parties unless we are legally obligated to do so.

In case of transfers to other entities or countries outside the EEA, we will inform you and request your prior and express consent.

9. Security Measures

Our entity has implemented all necessary technical and organizational measures to protect the data processed, preventing its loss, theft, or unauthorized use.

These measures have been established based on the type of data processed and the purposes of such processing. They are periodically verified in our internal controls for compliance with data protection regulations and through external audits.

10. Rights of Data Subjects

You have the right to know if our entity is processing your personal data, so you have the right to access your data, rectify them if they are inaccurate, request their deletion when they are no longer necessary, as long as it is legally possible.

You can also exercise your right to object, limit, or portability if you consider it appropriate, you can even revoke your consent and to exercise your rights, you must do so in writing to adhoc@adhochoteles.com.

If the person wishing to exercise their rights is under 14 years old, they can do so through their parents, guardians, or legal representative.

If you wish to make a suggestion or query about the processing of your personal data, you can contact our data protection consultants, indicating the name of our company or trade name:

  • BUSINESS ADAPTER, S.L.
  • Ronda Guglielmo Marconi, 11, 26, (Technology Park) 46980 Paterna (Valencia).
  • Interested party support form

We inform you that you have the right to file a complaint with the Spanish Data Protection Agency at: C/ Jorge Juan, 6, 28001 Madrid or at www.aepd.es.

11. Commitment to Personal Data Protection

Scope

Our commitment to the protection of personal data will be mandatory for all departments, employees of our entity, and those acting on our behalf.

Object

We have established protocols for the processing of personal data, following the European and Spanish data protection regulations.

Principles

Lawfulness, Loyalty, Transparency, Data Minimization, Accuracy, Limitation of Storage, Integrity, Confidentiality, and Active Responsibility.

Special Categories of Data

The processing of personal data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, data concerning health, or data concerning sexual orientation is prohibited, except in cases authorized by law and with the prior consent of the data subject.

Rights of Data Subjects

Data subjects have the right to access their personal data, as well as to rectify inaccuracies, delete data when not necessary or desired for processing, limit certain processing, have the possibility to easily receive their data in common formats and used by the data controller, and to have their data used for profiling and object to the processing at any time.

Record of Activities, Impact Assessment, and Security Measures

Our entity will keep a record of processing activities and analyze the processing purposes, categories of data subjects and data, recipients, international transfers, retention periods, etc., to assess the risks of processing and implement the necessary security measures to ensure the confidentiality, integrity, and availability of personal data.

We have also considered the need to conduct an Impact Assessment and appoint a Data Protection Officer, establishing that the person appointed for this role meets the sufficient knowledge and experience in accordance with current regulations if necessary.

Monitoring

We also have external consultants who monitor any publications made by competent supervisory authorities and other European and Spanish entities related to data protection regulations, in order to comply with this regulation at all times.

12. Updating of this Policy

Our entity reserves the right to modify this Policy without prior notice. Therefore, we recommend consulting it every time you visit our website.

Updated on June 12, 2023

1. Object

This Privacy Policy aims to inform you about how we collect, process, and protect the personal data that you, as a User, have provided to us through our website or blog (hereinafter Website) and to decide freely if you want us to process it.

It also aims to comply with the General Data Protection Regulation 2016/679 (hereinafter GDPR) and Organic Law 3/2018 on Data Protection and Digital Rights Guarantee (hereinafter LOPDGDD).

2. Identification of the Data Controller

  • Entity: HOTEL AD HOC PARQUE S.L.
  • VAT Number: B96833637
  • Postal address: Calle Samaniego, 20, CP 46003 Valencia, Spain
  • Phone: +34 961 698 393
  • Email: adhocparque@adhochoteles.com
  • Business Purpose: Hotel
  • Website: https://www.adhochoteles.com/
  • Registration Details: Registered in the Commercial Register of Valencia Tomo 6303, Book 3608, Folio 68, Section 8, Sheet 65077

3. Processing of personal data

The personal identifying and contact data you provide us, through our contact forms, email, etc., will be treated confidentially and only by personnel authorized by our entity.

All categories and types of personal data processed will be duly identified in the corresponding treatment activities owned by our entity.

4. Purpose

In general, the processing of personal data carried out by our entity aims to maintain relationships with different groups of people, such as our clients, suppliers, our staff, job applicants, users of our website/blog or social media, and interested parties who contact our entity through our web forms, email, phone, or in person.

Depending on the relationship, the processing of your data serves different purposes such as handling information requests, complaints, claims, and other proactive communications we receive, as well as to comply with our contractual, commercial, legal obligations, or to provide customer service.

If you are a Client, your personal data will be processed to maintain the commercial relationship, manage your reservations, contact you via phone, email, or instant messaging, provide our services, manage accounting and billing, or any other purposes required to fulfill the relationship and legal obligations.

If you are an Information Requester, we will only process your data to address your requests, including providing commercial information related to your inquiry.

We do not send advertising without the prior consent of the interested parties, except to our clients and always about services or products related to those already provided or acquired.

If you are a job applicant, we will process your data to include you in our selection processes and job database.

Our entity is present on the following social media platforms:

  • Facebook Hotel Ad Hoc Parque
  • Instagram Ad Hoc Hoteles

In order to promote our services, attend to requests, and interact with our followers and other users, we may use publicly displayed contact details on these platforms. Information related to our entity may also be published on the user’s profile.

If you are a supplier, your personal data will be processed solely to maintain the commercial relationship, whether for providing services, managing accounting, or other purposes required to fulfill the relationship and legal obligations.

Data may also be processed for different purposes by accepting the installation of our cookies. For more information, please visit our Cookie Policy.

The purposes that motivate the processing of personal data will be duly identified in the corresponding treatment activities owned by our entity.

5. Legitimation

The processing of your personal data by our entity is based on the following legitimating bases:

  1. Your explicit, free, informed, and unequivocal consent, as we inform you of this privacy policy and, after reading and agreeing to it, you can voluntarily authorize us to process your data by checking the boxes provided in our forms. In this regard, we inform you that you can change your mind and withdraw your consent at any time by contacting our postal address or email.
  2. The fulfillment of the commercial or contractual relationship with you, if you are a client, supplier, or part of our staff.
  3. Complying with our legal obligations and our legitimate interests.

If the user is under 14 years old, it will be necessary to obtain consent from parents, guardians, or legal representatives to process their data.

The user is solely responsible for the accuracy of the data submitted to us.

6. Data retention

The personal data provided will be retained for the time necessary to fulfill the purpose for which it was collected, for as long as required by laws, and as long as necessary to address any liabilities arising from the processing mentioned in the purposes.

In the case of job applications, data will be kept for a maximum period of 1 year or until the applicant requests the deletion of their data.

7. Profiling

We do not carry out profiling with your personal data, but if we do, we will inform you and ask for prior permission to do so.

Similarly, you have the right to object to this type of processing at any time.

8. Data transfer

As a general rule, our entity does not transfer personal data to third parties, although there may be cases where this is necessary:

  • If you are a client or supplier, your personal data may be transferred to third parties due to legal obligations (e.g., Tax Agency), or to entities necessary to provide our services or pay invoices (e.g., banking entities).
  • Furthermore, your personal data as a client or supplier may be processed by certain providers to whom we delegate some of our obligations (e.g., accounting advisors). All of them have committed, through a data processor contract, to comply with the same security measures implemented by our entity, as well as to comply with the duty of secrecy and confidentiality regarding the personal data processed, among other obligations regarding data protection.
  • If you are a job applicant, your data may be transferred to other companies within our group, although we will ask for your authorization.
  • If you are an information requester or user of our website, your data will not be transferred to third parties unless we are legally obliged to do so.
  • In case of transfers to other entities or countries outside the EEA, we will inform you and request your prior and explicit consent.

9. Security measures

Our entity has implemented all necessary technical and organizational measures to protect the processed personal data, preventing its loss, theft, or unauthorized use.

These measures have been established based on the type of data processed and the purposes that motivate such processing. They are periodically verified in our internal controls for compliance with data protection regulations and through external audits.

10. Rights of data subjects

You have the right to know if our entity is processing your personal data; therefore, you have the right to access your data, rectify them if they are inaccurate, or request their deletion when the data are no longer necessary, as long as it is legally possible.

You can also exercise your right to object, restrict, or portability if you consider it appropriate, and you can even revoke your consent. To exercise your rights, you must do so in writing to adhocparque@adhochoteles.com.

If the person wishing to exercise their rights is under 14 years old, they can do so through their parents, guardians, or legal representatives.

If you have any suggestions or questions about the processing of your personal data, you can contact our data protection consultants:

We inform you that you have the right to file a complaint with the Spanish Data Protection Agency at: C/ Jorge Juan, 6, 28001 Madrid or at www.aepd.es.

11. Commitment to the protection of personal data

Scope of application

Our commitment to the protection of personal data is mandatory for all departments, employees of our entity, and those acting on our behalf.

Object

We have established protocols for the processing of personal data, following the European and Spanish data protection regulations.

Principles

Lawfulness, Loyalty, Transparency, Minimization of data, Accuracy, Limitation of retention period, Integrity, Confidentiality, and Active responsibility.

Special categories of data

The processing of personal data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, union membership, genetic or biometric data, health data, or data related to sexual orientation is prohibited, except in legally authorized exceptions and with the prior consent of the data subject.

Rights of data subjects

Data subjects have the right to access their personal data, rectify inaccurate data, delete data when no longer necessary or desired, limit certain processing, have the ability to easily receive their data in a common format from the data controller, and have their data used for profiling and object to processing at any time.

Record of activities, Impact Assessment, and Security Measures

Our entity will keep a record of processing activities and analyze the processing purposes, categories of data subjects and data, recipients, international transfers, retention periods, etc., to assess the risks of processing and implement necessary security measures to ensure the confidentiality, integrity, and availability of personal data.

Additionally, we have assessed the need to carry out an Impact Assessment and appoint a Data Protection Officer, establishing that the person designated for this position has the necessary knowledge and experience according to current regulations.

Control

We also have external consultants who monitor any publications made by the competent supervisory authorities and other European and Spanish entities related to data protection regulations to comply with this regulation at all times.

12. Updating this Policy

Our entity reserves the right to modify this Policy without prior notice. Therefore, we recommend checking it each time you visit our website.

Updated on May 29, 2025